Collection of Lots by Buyers on Collection Day
Once a buyer has won and paid for their lots, they can collect their purchases at the auction location. Buyers have the option to pick up their items personally or hire a third party to collect on their behalf.
The collection feature in ATLAS for single and multi lots allows TBAuctions and sellers to manage the collection process smoothly.
Multi lot Collection process flow with invoice and QR Code
Scan QR code on invoice to open the collection feature
Buyer invoices (INV1BXXX) have a QR code:
Select the invoice from the buyer containing all paid lots. This can either be done:
- On the iPad, using the camera to scan the QR code on the buyers invoice
- From ATLAS, by opening the Collection page > clicking camera icon at bottom of the screen > scanning the QR code on the invoice
Collection of lots multi lots
After completing the step above, you'll see the Collection Invoiceен page that shows all lots won by the buyer.
- Click Collect for each lot on the invoice
- If applicable capture photos of documentation, items being loaded, and any damaged items, etc.
- Add any notes
Sign to confirmation of receipt
After all lots are marked as collected, the buyer must sign to confirm receipt. Follow these steps:
- Enter the name of the signee
- Enter the name of the transportation company (if applicable)
- The buyer signs for receipt
- You're done! The buyer can now take the goods
Single lot Collection process flow
If the buyer does not bring the invoice with the QR code to collect their won lot(s), the seller can search for the buyer using the ATLAS collection feature.
To search for single lots, go to Collection all lots. Use the filter to locate the buyer, then click the Overview button to access the list of all collectable items.
If the buyer is in a different country than the seller, they might be required to sign an export declaration (this depends on the billing entity). Collection of lots can only proceed once the export declaration is signed. If an export declaration is needed (as shown in the example below), it must be completed before you can move forward with the collection process.
After completing the export declaration you are able to collect your lot(s) by following the steps below;
- Click Collect for each lot on the invoice
- If applicable capture photos of documentation, items being loaded, and any damaged items, etc.
- Add any notes
Sign to confirmation of receipt
After all lots are marked as collected, the buyer must sign to confirm receipt. Follow these steps:
- Enter the name of the signee
- Enter the name of the transportation company (if applicable)
- The buyer signs for receipt
- You're done! The buyer can now take the goods
The invoice now displays that the lot has been collected and includes the name of the person who handled the collection.
💡 Good to know
- Only paid invoices are eligible for collection; the system prevents collection of unpaid invoices.
- Ensure the buyer or collector signs once all items have been received.
- After a signature is provided, items cannot be removed using the "Undo from collect" button.
- If a third party is collecting on behalf of the buyer, identification questions will be asked, and the collector's name will be recorded
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